Guides

Guides and Resources

Straight answers to the questions people ask before they buy, schedule or sign.

GuideWhat to do after a basement floodThe first hour after a basement floods is about safety, not salvage. This guide puts the steps in order, starting with electricity and contaminated water.Read more GuideHow to dry out a flooded roomDrying a room is a sequence: remove the water, remove what cannot dry, move air, remove moisture from the air and verify the result. Skip a step and the room stays wet.Read more GuideLGR vs refrigerant vs desiccant dehumidifiersAll three types remove moisture from the air, but they do it differently and shine in different conditions. Here is how to tell which one a drying job calls for.Read more GuideHow many air movers do I need?The restoration industry uses a standard starting formula to estimate air movers per room. Here is how it works and why it is only the beginning.Read more GuideWater damage categories and classes explainedRestoration professionals sort every water loss two ways: how contaminated the water is and how hard the structure will be to dry. The IICRC S500 standard calls these categories and classes.Read more GuideMold after water damage and the 24 to 48 hour windowMold needs moisture, and water damage supplies it. EPA guidance points to a window of about 24 to 48 hours to dry wet materials before mold becomes the problem.Read more GuideHow to dry drywall and when to cut it outWet drywall is sometimes salvageable and sometimes not. The deciding factors are the type of water, the condition of the board and what is behind it.Read more GuideSewage backup cleanup safetySewage in the house is a health hazard, not just a mess. This guide covers protective gear, what to throw away and when the job belongs to a professional.Read more GuideFrozen pipe burst: what to do right awayA burst pipe can release a lot of water quickly. The order matters: stop the water, protect people from electricity, then deal with drying and the claim.Read more GuideInsurance documentation after water damageA water damage claim is only as strong as the records behind it. This checklist covers what to capture, what to keep and what to ask before spending money.Read more

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